Whataburger Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about Whataburger over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Whataburger's offerings.

Sentiment data last updated on March 29, 2024

Whataburger complaint process

Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Whataburger?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Whataburger complaints chart

We have received 18 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.

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Whataburger complaint statistics

Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

239
Total complaints
239
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 239 ratings

How to contact the customer service of Whataburger?

Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-628-7437
Contact form:

You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Whataburger reviews: (239)

Authentic experiences shared by our community for your benefit.

To Slow

Complaint from Unhappy girl on 13 May 2023 about Whataburger.

I got in line at 3:30 and it is 4:11 and they just took my order . I called and manager was very hateful . I will never come back and I will tell everyone how I was treated and... Read more

Comments: 0
Rating:

False Banning me

Complaint from LincolnIScott on 08 May 2023 about Whataburger.

So I spent $13 dollars at whataburger for the 13, I came outside to wait on my ex-stepmother to come and pick me up, All the sudden the lady comes out saying you can't be here with that sign, that's... Read more

Comments: 0
Rating:

Non existent service

Complaint from tbanda3214 on 07 May 2023 about Whataburger.

On 5-7-23 around 5pm walk into store because drive thru is backed up. No one at counter wait a couple of minutes with no one showing up. Step around end of counter and see 4 people just standing there. No... Read more

Comments: 0
Rating:

Unsatisfied customer

Complaint from Mrsberaud on 30 April 2023 about Whataburger.

I came thru drive through and repeated my order to the lady KK 3x and my order was still wrong when I got to the window and they wanted to get mad because they got my order wrong so I... Read more

Comments: 0
Rating:

Prices

Complaint from Name on 18 April 2023 about Whataburger.

At the drive-through. I ordered my son a double bacon cheeseburger catchup only. No vegetables. And a medium french fries. The price was over $15. If it ever gets higher than that we will never buy another burger from Whataburger.... Read more

Comments: 0
Rating:

Order not complete

Complaint from GF on 04 April 2023 about Whataburger.

Recently placed an online order for a burger wfries, salad, and 2 malts. It was the worst meal I ever gotten. The fries looked like they never touched the oil. They were very pale and almost cold.... Read more

Comments: 0
Rating:

Work harrasment

Complaint from Justicebullard on 03 April 2023 about Whataburger.

I received harrasment from A Manager Greg. The location is whataburger richmond and s shepherd Read more

Comments: 0
Rating:

Messed up order constantly

Complaint from Crystal 111111 on 15 March 2023 about Whataburger.

Night employees blast music like at a concert food is always not prepared like asked always ask for no salt on fries due to my health they constantly give me fries with salt managers doesn’t do anything on night shift... Read more

Comments: 0
Rating:

Unprofessional Setting

Complaint from Abc123 on 08 March 2023 about Whataburger.

I went to whataburger to get breakfast at store number 116. This young lady walked in and immediately her manager raised her voice at her in front of the whole store. I didn’t like that because it was unprofessional and... Read more

Comments: 0
Rating:

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