Filed 16 Jul 2021 by Krystina
As a former employee of Whataburger, I am extremely lenient about waiting for food, or taking orders etc. I understand the place gets busy, but under no circumstances should you have 4 cars in the drive through and struggle to take 1 order, and get it completely incorrect after asking several times to clarify it. Then ask us to wait only to forget we were there and start the whole opening Welcome to Whataburger speech all over again. We never got a total in the drive through, or at the window, we received no receipt, and the order was incorrect. My number 13, was only chicken strips. Needless to say my lunch sucked. When we got to the window it was a higher ranked member, a team leader or manager at the window, (based on the uniform shirt color, it was a button up in a greytan color) is extremely inexcusable for me. Didn’t read back the order once. Horrible.
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