While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.
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Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.
Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from JHay on 24 May 2021 about Whataburger.
My family and I have been going to this whatabuger location since it has been there. And while occasionally that might put tomatoes on a no tomatoes burger that would be it however the last few times we have come... Read more
Complaint from Raemoore on 19 May 2021 about Whataburger.
This sandwich was too hard to eat. The chicken was hard and was like they just grilled up some chicken and poured some hot sauce and mayo on it. It was cold and awful. And first time trying this sandwich!! Read more
Complaint from Kmadonna on 17 May 2021 about Whataburger.
We were there Saturday 5-15-21 we waited longer than normal in the drive thru line, then they told us to pull around. We waited prob 15 minutes or longer. We got jalapeño cheeseburgers burgers were cold.fries were hot and good... Read more
Complaint from PoseidonKiss on 16 May 2021 about Whataburger.
Went to order food from this location and not only did the order come out wrong and missing things, I had to pay twice to get all the items I had originally ordered. And had repeated the order twice and... Read more
Complaint from Amedlock70@gmail.com on 16 May 2021 about Whataburger.
I went to the drive thru and cashier Sharon would not let me use my reward she would not let me change an item on my order. She started making rude comments about my child, and she did not have... Read more
Complaint from Survaccessmcneil on 14 May 2021 about Whataburger.
45 minutes to get an order and still waiting. Read more
Complaint from Lorraine Lugo on 13 May 2021 about Whataburger.
On May 11. 2021 I purchased a coffee at 8:43 pm at when the cashier gave to me the lid was not closed properly that the coffee spilled in my fingers. And thighs plus my clothes even the car seat... Read more
Complaint from Gabby Pate on 09 May 2021 about Whataburger.
I ordered what’s burger at 9 am this morning and never received. It says it was delivered I even tried to contact delivery guy but no answer. I proceeded to call what a burger to get refund and she said... Read more
Complaint from Unsatisfiedcustomer1 on 08 May 2021 about Whataburger.
We hardly visit this location because they always forget something, however we were in the area and decided to go anyways, today it was the chicken in the salad. Normally we’ve dismissed it in the past and because we live... Read more
Complaint from TO49 on 07 May 2021 about Whataburger.
As soon as I place an order by a young male he didn’t even say ‘thank you’ and didn’t wait for my wife’s order. He just walk away. What the HELL! We waited 5 min for somebody waited for my... Read more
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