While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.
Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from sunchase3400 on 23 January 2023 about Whataburger.
I walked in, multiple employees milling around. No one came to the counter to greet or take my order. I waited at the counter a good 4-5 minutes. Several employees walked with in a couple of feet from me and... Read more
Complaint from Lanesgirl on 19 January 2023 about Whataburger.
The manager her name is Carmen and she is at store 79 I got off and went too start my car and it wouldn't start so I went back inside and told a employee that I needed a jump so... Read more
Complaint from Gwhildenburg on 17 January 2023 about Whataburger.
4:58 am, drove to order kiosk and girl said they were not taking orders at this time. But all the lights were on as if operational business. Business website says hous of operation is 24 hrs, 7 days a week. Read more
Complaint from Eric dortch on 15 January 2023 about Whataburger.
We have been to the store in century Florida. Way before Christmas and the milkshakes machine was down. Now here it is 11423 and it’s still down. I called the store to see if it was up and they said... Read more
Complaint from Vandicamp on 20 December 2022 about Whataburger.
This morning (12172022) at a bout 6:00 a.m. I went to the Whataburger location nearby to my home. When I got there to the drive thru line, there was one car in front of me which took quite a while... Read more
Complaint from Keisha1015 on 11 December 2022 about Whataburger.
I went to Whataburger today and got a jalapeño cheese burger with everything on it. Every single tomato was the butt end and I lost my appetite. I’ve been eating whataburger FOR YEARS and I’ve never experienced service like this.... Read more
Complaint from Anonymous-Private on 09 December 2022 about Whataburger.
I have continued to have issues with my food orders being incorrect. I have addressed with the manager on duty but all they say we are sorry, but nothing changes. The drive through lines are always very slow. Read more
Complaint from Sheilalemley1965 on 08 December 2022 about Whataburger.
I ordered two burgers online, on 113022 at 9:32pm, order 2044714, had to convince my husband because of the first time we ordered from Whataburger, he doesn't like the buns so I ordered them with Texas toast. The... Read more
Complaint from Grick on 03 December 2022 about Whataburger.
Order online Girl brought food ask for $5 tip Said I had no cash then she suggested I use.cash app Ask if we got all the food Said sure but no apple pies we paid for Wrong burger Cold fries... Read more
Complaint from Scammed by Whataburger on 14 November 2022 about Whataburger.
I ordered my food and was sent a message that it would be delivered by 6:40 pm. At 7:00 pm I got a text message that it had been delivered. I never received my food and at which time I... Read more
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