Whataburger Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

Whataburger complaint process

Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Whataburger?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Whataburger complaints chart

We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.

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Whataburger complaint statistics

Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

239
Total complaints
239
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 239 ratings

How to contact the customer service of Whataburger?

Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-628-7437
Contact form:

You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Whataburger reviews: (239)

Authentic experiences shared by our community for your benefit.

Rude employees and managers, terrible customer service

Complaint from Askingforthebareminimum_from employees on 05 May 2021 about Whataburger.

I never go to this location although I live 3 minutes away because they are always so rude to customers. I figured I would give it another chance as I go here maybe twice a year hoping there’d be better... Read more

Comments: 0
Rating:

No online ordering

Complaint from Picksix on 05 May 2021 about Whataburger.

How can you not have online ordering in today's world? Line is literally always wrapped around the building. Florida is wide open! Read more

Comments: 0
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Service

Complaint from Janet Williams on 04 May 2021 about Whataburger.

Today i went through the drive thru and it took 38 minutes from the time i arrived until i received my drink. Normally i would have left but i was picking up food for some co-workers as well. ... Read more

Comments: 0
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Time

Complaint from Annak on 04 May 2021 about Whataburger.

The lady told me it would be ten mins to cook one grilled chicken patty and the place was empty so I don't understand why because it has never taken that long. I believe they have too many kids in... Read more

Comments: 0
Rating:

Took too long and then order was wrong

Complaint from Patcheye on 03 May 2021 about Whataburger.

Arrived at the restaurant drive through line at 2:00 pm about 7 or 8 cars ahead of me. It took over 30 minutes just to get to the order speaker. I placed my order and waited another 25 minutes to... Read more

Comments: 0
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Drive in

Complaint from Lnuber on 24 April 2021 about Whataburger.

I sat in drive through waiting for someone to take my order for 20 minutes. Finally the manager comes out to tell me they are closed! She actually hollered at me.. when I pulled in there was a line of... Read more

Comments: 0
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Location of the first franchise

Complaint from howardjohnny75@gmail.com on 24 October 2020 about Whataburger.

It never seems to amaze me when a afro American gives a franchise a shout out that company goes out and builds one in a prodomientlly white area the quarter back for the Kansas city chiefs gave a shout out... Read more

Comments: 1
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