Whataburger complaint: Burn

Complaint from Lorraine Lugo reported on 13 May 2021 about Whataburger

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My complaint:

On May 11. 2021 I purchased a coffee at 8:43 pm at when the cashier gave to me the lid was not closed properly that the coffee spilled in my fingers. And thighs plus my clothes even the car seat got stain. Thee cashier just closed the window. I look at her and i said look what you did and. She said. Sorry it was not me who served.l said get me some napkins and she gave to me and closed the window again. I came home I. called Whataburger to speak to Manager. Roman Torres and he said he was going to report to headquarters and so far i have. Not yet heard anything yet from them I have blisters from the burn i dont understand why a big companies like Whataburger could treat customer that way.

Suggested solution:

Check. How i am doing

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