Whataburger Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

Whataburger complaint process

Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Whataburger?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Whataburger complaints chart

We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Whataburger complaint statistics

Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

239
Total complaints
239
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 239 ratings

How to contact the customer service of Whataburger?

Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-628-7437
Contact form:

You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Whataburger reviews: (239)

Authentic experiences shared by our community for your benefit.

wrong order twice bad service

Complaint from Sunflower 1414 on 10 July 2021 about Whataburger.

I ordered a picante burger toasted bun cut in half ,.with Coke no ice . And a picante spicy chicken toasted bun cut in half . With a coke easy on the ice , with ranch and.buffalo on the side... Read more

Comments: 0
Rating:

Horrible customer service

Complaint from Halibug on 10 July 2021 about Whataburger.

12:12am July 10th… person taking order at speaker was extremely rude.. when asking to take order it was not “one moment please” it was “just a moment” and then “ go ahead with your order” and then acted as if... Read more

Comments: 0
Rating:

Manager nonchalant about roaches

Complaint from Meh0204@yahoo.com on 08 July 2021 about Whataburger.

This is a restaurant that is only about a year old. As my husband ordered one day I went to a table. There was a roach crawling across it. A manager was close by and I showed it to her.... Read more

Comments: 0
Rating:

Unable to obtain rewards 3 times

Complaint from Newtoncynth@yahoo.com on 08 July 2021 about Whataburger.

This facility or franchise is out of this world pure of incompetence. I have tried several times trying to obtain a reward that I already pre ordered and when I get to the drive thru window the associate... Read more

Comments: 0
Rating:

Food poisoning

Complaint from scb on 08 July 2021 about Whataburger.

I went to Whataburger today for lunch. Soon after eating, I got sick with stomach problems. I got severe food poisoning from the food. Read more

Comments: 0
Rating:

Low quality food and slow service

Complaint from Haley887 on 07 July 2021 about Whataburger.

Drive thru line took about 5 minutes per car, resulting in a 20-25 minute wait from start to finish. Once we did receive order it was incomplete (missing fries), and upon requesting fries we received cold and stale fries that... Read more

Comments: 0
Rating:

Unfair termination

Complaint from Victoria Stegall on 06 July 2021 about Whataburger.

I was told i was fired because a manager claimed i was stealing time from my 30 minute break also he typed in the paperwork i yelled out “F this job i don’t need it anyway” he then went to... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?