Zoom Complaint Sentiment: Neutral

Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Zoom complaint process

Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zoom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zoom complaints chart

We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.

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Zoom complaint statistics

Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!

322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 322 ratings

Zoom reviews: (322)

Authentic experiences shared by our community for your benefit.

Voice issue

Complaint from Divyanshu Singh on 20 August 2020 about Zoom.

I am using zoom from more than 3 months and has better experience. But from 2 weeks I am facing voice issue. My voice is not clear to others while my video is clear to others and also others... Read more

Comments: 0
Rating:

Voice issue

Complaint from divyanshusingh1090@gmail.com on 20 August 2020 about Zoom.

I am using zoom from more than 3 months and has better experience. But from 2 weeks I am facing voice issue. My voice is not clear to others while my video is clear to others and also others... Read more

Comments: 0
Rating:

Acknowledging my attendance to the meetingwebinar

Complaint from Nooorhaya4252 on 20 August 2020 about Zoom.

I joined a required lesson for our organization and when i asked for my hours and certification, they have replied that I didn’t attend according to Zoom and this is why I am contacting you right now, to verify and... Read more

Comments: 2
Rating:

Unable to join meeting.

Complaint from Sarah vipin on 20 August 2020 about Zoom.

I am attending online classes. I'm unable to join meeting in the afternoons for the past two days. There is mobile range. Read more

Comments: 0
Rating:

Audio problem

Complaint from Sumit Ghosh on 20 August 2020 about Zoom.

My name is Sumit Ghosh.And I do my online classes during lock down.when I update the zoom app then the audio quality is very poor but video quality is very good and my network is also excellent.this problem Is... Read more

Comments: 0
Rating:

Microphone issue

Complaint from Jason Millner on 20 August 2020 about Zoom.

When we are in a meeting we can hear others clearly but they can't hear us or is very low volume and. We have done all the tests we could, sent it to repairer and still is the same. They... Read more

Comments: 0
Rating:

Problem faced in zoom meeting

Complaint from Dasarisailaja on 19 August 2020 about Zoom.

Respected sir i myself and my colleagues facing one problem while continuing meeting in zoom i.e if iam sharing my slides to the students,with out my permission some of them are writing un necessary lines, names and other disturbance on... Read more

Comments: 0
Rating:

not connected class

Complaint from Rakshaan on 19 August 2020 about Zoom.

I can't connected the my zoom class..first connect than disconnect..and show screen connecting but not connected class...and show the screen on error 5....please sloved my problem Read more

Comments: 0
Rating:

Zoom Webinar - Custom Stream

Complaint from Murtaza on 17 August 2020 about Zoom.

I have been a zoom account holder for over 3 years now and have never had to face an issue of this sort earlier. I recently purchased the zoom webinar feature and wanted to custom live stream to multiple platforms. Where... Read more

Comments: 0
Rating:

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