Zoom complaint: Microphone issue

Name: Microphone issue
Item: Zoom
Rating: 1
Author: Jason

Open 20 Aug 2020 231 views Mobile App Software

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Filed 20 Aug 2020 by Jason

When we are in a meeting we can hear others clearly but they can’t hear us or is very low volume and. We have done all the tests we could, sent it to repairer and still is the same. They have suggested it could be audio plug in problem when on Zoom?

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Case details

Status: Open
Company: Zoom
Filed: 20 Aug 2020
Rating: 1/5
Desired resolution: Please test those settings to see if it can be resolved
Problem: Others barely hear microphone in meetings
About: meeting microphone audio

Progress

Filed
Company notified
Company replied
Resolved

20 Aug 2020 Complaint filed and published
20 Aug 2020 Message from Bizzy: we notified Zoom about this complaint.

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