While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 13 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.
Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from mrstrinemeyer0814@gmail.com on 20 August 2021 about Whataburger.
I had ordered a door dash order and when my driver was waiting for 25 min in the drive thru I called. The first girl told me there was no door dash order even after I got ation that they... Read more
Complaint from Carlos Lopez on 19 August 2021 about Whataburger.
On Wednesday Night about 11:15 pm, August 19, 2021, I placed on online order, ordering two burger combos for my son and me. Three times I had to submit my order because their system kept crashing. After waiting outside... Read more
Complaint from Cristaldo on 18 August 2021 about Whataburger.
At this Whataburger location there was a really small amount of customers in the inside and A car waiting at the drive-thru window so there was no excuse like to say that they were really busy to be the reason... Read more
Complaint from Celestmcg on 18 August 2021 about Whataburger.
I grew up in Corpus Christi and it was always a treat to eat at Whataburger. Now I live in Alabama was excited to find a Whataburger in Trussville. I was so disappointed in how thin the patty was.... Read more
Complaint from Terry Maddock on 16 August 2021 about Whataburger.
On Sunday, August 8, 2021 my family went to Whataburger in Wichita Falls, TX. There were a total of 6 different orders. Only 2 of the 6 orders were correct. None of the hamburgers had any kind of dressing... Read more
Complaint from Beakaye1 on 16 August 2021 about Whataburger.
On the drive through menu the price of a Jal cheese burger meal deal is $7.69. When I got to pay it was $3 more $10.61. When questioned I was told by the server because the manager refused to... Read more
Complaint from Hcheramie07 on 13 August 2021 about Whataburger.
I work graveyard shift. 7 days a week.... everytime I come to this location they tell me and every other car... we ain't taking any orders no mo. I mean it's not even sorry but we arent taking any orders... Read more
Complaint from Cosmogirl on 12 August 2021 about Whataburger.
My husband and I went into this location last night (8-11-21) around 930. He works for Werner transportation and we walked from the terminal to eat dinner. The staff refused to wait on us when the manager finally came to... Read more
Complaint from Urames on 11 August 2021 about Whataburger.
I worked there and the manager Nancy was extremely rude. She yelled at people throughout the day. She discriminated against me for my Aspergers and yelled at me and said that’s not an excuse for being upset about her yelling... Read more
Complaint from Zelhartaz on 11 August 2021 about Whataburger.
I love Whataburger, and will never stop going, but you have a new store in Queen Creek, AZ that has no customer service savvy at all, or their manager just does not care. I placed an order for 2 Whataburger's,... Read more
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