Whataburger Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Whataburger complaint process

Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Whataburger?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Whataburger complaints chart

We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.

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Whataburger complaint statistics

Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

239
Total complaints
239
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 239 ratings

How to contact the customer service of Whataburger?

Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-628-7437
Contact form:

You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Whataburger reviews: (239)

Authentic experiences shared by our community for your benefit.

Discrimination of my disability

Complaint from mikeyruby1981@gmail.com on 11 August 2021 about Whataburger.

I am disabled hard of hearing manger kept yelling at me touching me discriminating me by telling me why u got hearing aids if they don’t work sometimes I did not go in because of the way they treat me... Read more

Comments: 0
Rating:

Customer Service

Complaint from 11111111111 on 10 August 2021 about Whataburger.

I walked into the whataburger on Violet Street and was never helped. I was at the counter for about 5 minutes waiting to order and I was the only one there. Several employees in the kitchen saw me but none... Read more

Comments: 0
Rating:

Quantity and quality of your product,

Complaint from shorts on 08 August 2021 about Whataburger.

Being an over the road trucker for many years it was great. To get good food at. A good price, and every WhatABurger I ever stopped at in. Tx and Ok was very good. Now that I’m retired I do... Read more

Comments: 0
Rating:

Worlds slowest store!

Complaint from Robert Ward on 08 August 2021 about Whataburger.

I love Whataburger! My whole family loves whataburger!! Been eating whataburger all over texas for years. They just remodeled our local whataburger recently in bellmead texas but the staff and restaurant service has declined and the wait time is at... Read more

Comments: 0
Rating:

Order

Complaint from Stephaniee24 on 08 August 2021 about Whataburger.

I waited almost 30 mins to get my order, everything was messed up, my burger was in pieces and just thrown in the box and was out inside the bag all separated and just thrown and sloppy, they forgot my... Read more

Comments: 0
Rating:

Wait

Complaint from Manny_v8@hotmail.com on 08 August 2021 about Whataburger.

I’ve been waiting for my order for 30 minutes Read more

Comments: 0
Rating:

Wrong order

Complaint from Larry7700johnson@yahoo.com on 06 August 2021 about Whataburger.

This is like the third time that this whataburger location has messed my order up. I ordered a double meat whataburger with cheese, but what do I see once I get home? A single meat cheese burger, and they have... Read more

Comments: 0
Rating:

Order Trash not worth feeding to my dog

Complaint from ld2733 on 05 August 2021 about Whataburger.

I work at VAMC went 08012021 @ 5:25am to get breakfast for myself and co-worker This is not my first encounter with the nasty attitudes and Very poor customer service and nasty dry brunt food at Corner of Youree Drive... Read more

Comments: 0
Rating:

Cold food

Complaint from Magdoline on 04 August 2021 about Whataburger.

To begin with. My husband and I order food to go once a week at Whataburger. The last couple of times we picked up our order. The burgers and fries were cold. I feel because they have a long line... Read more

Comments: 0
Rating:

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