Whataburger complaint: Unbelievable!
Filed 11 Aug 2021 by Alan
I love Whataburger, and will never stop going, but you have a new store in Queen Creek, AZ that has no customer service savvy at all, or their manager just does not care. I placed an order for 2 Whataburger’s, a large diet coke, and a large fries. She informed me they are all out of large cups. I stated ok, give me 2 medium diet cokes. When I got to the window there were 2 large diet cokes there, 32 oz has always been large where I come from. 44oz is extra large. I informed her I could not drink two of them and to take the one back. She stated, you already paid for it. Refused to reimburse me for that 2nd diet coke, acted like she had really been put out. I drove 15 miles just to get to a Whataburger, was very disappointed, and not sure I will ever return to that Whataburger.
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