Whataburger complaint: Botched order
Filed 16 Aug 2021 by Terry
On Sunday, August 8, 2021 my family went to Whataburger in Wichita Falls, TX. There were a total of 6 different orders. Only 2 of the 6 orders were correct. None of the hamburgers had any kind of dressing or requested condiments the patty melt wasn’t in the order. Since this was a drive-thru order, we were a ways down the road before we realized our order was wrong. We immediately sent a text to the store explained the problem ask that they reverse the charge on the card. I checked on August 11 to see if this had been done called the store to voice my complaint. The manager wasn’t there the girl I talked to said she’d have to check with the manager she would call me back. Today is the 16th of August I’ve heard from no one.
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