eHarmony Complaint Sentiment: Neutral

Our sentiment meter has detected that eHarmony complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with eHarmony, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 17, 2024

eHarmony complaint process

Do you have a dispute or had a bad customer experience with eHarmony? Submit your eHarmony complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eHarmony.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional eHarmony complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about eHarmony?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

eHarmony complaints chart

We have received 12 complaints about eHarmony over the last 12 months. The graph below shows a monthly breakdown.

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eHarmony complaint statistics

Curious about eHarmony's track record in addressing complaints within the Dating category? Dive into the all-time complaints data right here!

124
Total complaints
123
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 124 ratings

How to contact the customer service of eHarmony?

Below, you will find the contact information for the complaint department of eHarmony. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-527-7421
Contact form:

You can contact the customer service of eHarmony by calling 844-527-7421. If you want to reach out to eHarmony through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

eHarmony reviews: (124)

Authentic experiences shared by our community for your benefit.

Auto Renewal Despite Cancelling

Complaint from NIMax on 14 October 2021 about eHarmony.

I decided that I did not need eHarmony anymore a few months before my renewal was due in September. I followed their instructions on cancelling their auto renewal and completed the process in July. I also think that you should... Read more

Comments: 0
Rating:

Wrongful Billing

Complaint from Coachvhoffman@gmail.com on 02 October 2021 about eHarmony.

I signed up for a 6 month service, after 2 weeks I cancelled my subscription and got billed again 6 months later. It was a very sneaky way of doing it through other online payment options that were disabled for... Read more

Comments: 0
Rating:

Robbing me of my money

Complaint from Susanney on 21 September 2021 about eHarmony.

I set up an account with Eharmony. I wanted to pay a small amount ie 9.99 monthly. I set the account up. I didn't realise there was a basic account....it tookme straight to the premium account. It was all very... Read more

Comments: 0
Rating:

Not as good as Zoock,Match Ourtime at solving problems

Complaint from MICMAC299@outlook.com on 13 September 2021 about eHarmony.

1st 844-527-7421,844-544 3173 844-544-3175 844-544-3181 don't work are always busy. I had to change my phone 's email address because Microsoft said so My membership ends the 25th of Sept I know the way you do things so... Read more

Comments: 0
Rating:

Refund

Complaint from Liz52 on 13 September 2021 about eHarmony.

My friends signed me up as a joke and should of never happened. I searched the site once to try and cancel but couldn’t find anywhere ti cancel? I am disabled and have never gone on a dating site before... Read more

Comments: 0
Rating:

Never subscribed

Complaint from SBORGIA on 25 August 2021 about eHarmony.

Received collection for 287.00 I never subscribed. Did a 1 day trial 2 yrs ago. My computer has been hacked 4 times and had it cleaned 4 times. I do not use e harmony nor have I ever. Please advise:... Read more

Comments: 0
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Subscription

Complaint from Gisele on 25 August 2021 about eHarmony.

About one month ago I signed up to have access to Eharmony website. When I did it my intention was to use the website for only one month but after one month they debited $28.00 from my account and ... Read more

Comments: 0
Rating:

Charged debit card without my authorization

Complaint from Jessica.heck@yahoo.com on 24 August 2021 about eHarmony.

During my subscription, I got a new bank debit card. My old card was closed. When I first started my subscription, I used my old card information for payments. When I got my new card, the old card was closed.... Read more

Comments: 0
Rating:

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