eHarmony complaint: Cancel subscription and refund

Name: Cancel subscription and refund
Item: eHarmony
Author: Janet

Open 8 Mar 2022 182 views Dating

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Filed 8 Mar 2022 by Janet

The site is confusing i only wanna try and get 1month and when purchase it comes to 12mo ths plan.I email them and ask to delete the account but theu charged me again even its deleted.I ask for refund but they said i need to pay the remaining even they deleted the account.This is ridiculous I’m not happy not even 1month at the site.Please help

eHarmony complaint: Cancel subscription and refund — Photo Janet uploaded with this complaint

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Case details

Status: Open
Company: eHarmony
Filed: 8 Mar 2022
Desired resolution: I hope they will cancel the plan o cannot afford to pay
Problem: Billed for 12 months after deleting account
About: dating subscription

Progress

Filed
Company notified
Company replied
Resolved

8 Mar 2022 Complaint filed and published
8 Mar 2022 Message from Bizzy: we notified eHarmony about this complaint.

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