eHarmony complaint: Over billed
Filed 9 Mar 2022 by John
I joined E-Harmony and they were to bill me for $14.99 and my bank called me to ask if I approved a payment for $366.00 I said NO and contacted E-Harmony by e-mail and they never resolved my problem. Any phone number for customer service is always busy, I tried all phone numbers and same stuff, always busy, then they sent me to Just answer to take care of problem and they want me to pay $1.00 refundable, that’s crazy what kind of customer service is that!!! Just want to talk to a human being!!! I guess that is to difficult for them to do, customer service is in the dumps, very poor service. If it wasn’t for my bank I would still be out $366.00!!! But now we’re do I go from here to stay a member??? Only been on E-Harmony 3 days and would like to try to continue!!!
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