Our sentiment meter has detected that eHarmony complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with eHarmony, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
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We have received 14 complaints about eHarmony over the last 12 months. The graph below shows a monthly breakdown.
Curious about eHarmony's track record in addressing complaints within the Dating category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eHarmony. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of eHarmony by calling 844-527-7421. If you want to reach out to eHarmony through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Bunsen on 11 December 2023 about eHarmony.
I tried a 14 days subscription with eharmony at £14.65 a month but decided to cancel within the 14 days cooling off period, however I then received an email saying I would also be charged £65 for a self generated... Read more
Complaint from Finzelrocks on 14 October 2023 about eHarmony.
Second time paying for this. Get little to know responses. Have no matches left. I spend the time just waiting for a new one to pop up. I message women. No response, not even a view. Why is it... Read more
Complaint from E-harmony hater on 26 September 2023 about eHarmony.
As everyone else here. I signed in for a month's membership to try the app. The app is terrible including matches, experience and service, all together. The fine print is way too fine, they don't allow you to cancel the membership even... Read more
Complaint from Haley on 04 September 2023 about eHarmony.
I signed up to eHarmony trusting it would be safe to do so. I clicked on the monthly payment which didn’t clearly state I would be locked in for 12 months to pay $690. I thought it was a month... Read more
Complaint from Miche on 17 August 2023 about eHarmony.
First of all I have a disability and a brain injury I was not aware that they only had a 3 day window for 12 states and mines not one of them in very small fine print with a bunch... Read more
Complaint from ccval on 01 August 2023 about eHarmony.
It took me a whole morning going through the set-up and reading the absurd 24 page terms and conditions of service. I felt their 3-day cancellation policy was reasonable and fair to try out an expensive service and agree to... Read more
Complaint from Hui on 10 July 2023 about eHarmony.
I joined eHarmony for 2 days and requested a cancellation because when I used the actual feature I dislike it, it was horrible that everybody can send me messages and I was extreme uncomfortable, however the customer service took a... Read more
Complaint from Sick of this on 18 June 2023 about eHarmony.
Will not let you cancel, matched me with a Muslim ( I am a Christian), unable to afford it but locked me in for a long time. A scam and dishonest. When you go to unsubscribe... Read more
Complaint from EHM9NGNF on 07 June 2023 about eHarmony.
So financially I'm in difficult times and contacted eHarmony to cancel my 12 month subscription which I though was just a monthly subscription that automatically renewed. I can't afford the $15.95 a month and NOW I've suddenly been charged $28.90!!!... Read more
Total scam. Manipulative advertising tactics. Makes it seems like it’s so easy to get it out of it. When I signed up I got old profiles or profiles with no pictures, and matches not in your area. Immediately realized it... Read more
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