eHarmony complaint: High charges when I cancelled after 48hrs due to no matches
Filed 4 Aug 2022 by Sarah
I had a 6 month subscription payable monthly. Within hours it was obvious there were no suitable matches within 50 miles of me. I contacted them to cancel after just 48 hrs. They have changed my membership to free, charged me a large sum because they sent me a ‘Personality profile’, that I never asked for.
Total scam, disgusting business model. I want a full refund. Consumers usually get 14 day cooling off period. If they can’t offer the service they promise, then you should get full refund.
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