eHarmony complaint: Misleading billing

Name: Misleading billing
Item: eHarmony
Author: Thomas

Open 2 Feb 2022 148 views Dating

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Filed 2 Feb 2022 by Thomas

I thought I was being charged 25 doallars. Then asked me if I wanted ine payment I said yes and they charged me 289.00. Made my account go negative. I tried to get ahold of them it’s impossible. No phone number. No chat. I send email and heard nothing back. This was yesterday. I would like a refund.

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Case details

Status: Open
Company: eHarmony
Filed: 2 Feb 2022
Desired resolution: Refund.
Problem: Charged far more than the expected price
About: dating subscription
At stake: $289
Dealing with it for: 1 day

Progress

Filed
Company notified
Company replied
Resolved

2 Feb 2022 Complaint filed and published
2 Feb 2022 Message from Bizzy: we notified eHarmony about this complaint.

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