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eHarmony complaint: No Option to Cancel Subscription or Contact CS Dept

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Filed 21 Jan 2022 by Peter

eHarmony does not have a month to month and they lock you in to a six month subscription. The info online and what they boast for relationship success is what caused me to choose eHarmony over all other sites. Unfortunately, it ha been a month and not one possible success in even a conversation with anyone. Matches do not necessarily make sense and no one ever responds. I believe that a large percentage of profiles are fixed to lure people, and that matches aren’t really designed around you. When a company does not provide service you pay for, the terms and contract should be void. There is no way to contact eHarmony to do this and when I try to find contact info it turns into a circular navigation; another concern that tells me eHarmony is not what it seems.

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