eHarmony Complaint Sentiment: Neutral

Our sentiment meter has detected that eHarmony complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with eHarmony, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

eHarmony complaint process

Do you have a dispute or had a bad customer experience with eHarmony? Submit your eHarmony complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eHarmony.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional eHarmony complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about eHarmony?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

eHarmony complaints chart

We have received 14 complaints about eHarmony over the last 12 months. The graph below shows a monthly breakdown.

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eHarmony complaint statistics

Curious about eHarmony's track record in addressing complaints within the Dating category? Dive into the all-time complaints data right here!

124
Total complaints
123
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 124 ratings

How to contact the customer service of eHarmony?

Below, you will find the contact information for the complaint department of eHarmony. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-527-7421
Contact form:

You can contact the customer service of eHarmony by calling 844-527-7421. If you want to reach out to eHarmony through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

eHarmony reviews: (124)

Authentic experiences shared by our community for your benefit.

Treating to contact credit bureau

Complaint from Jerica on 25 May 2023 about eHarmony.

After 3 days of using the site, I requested to cancel my membership because I was not satisfied. I requested to speak with a supervisor and was denied told I could not speak to one. Now, they are demanding I... Read more

Comments: 0
Rating:

The company forces you to remain a member

Complaint from Dianarama22 on 19 May 2023 about eHarmony.

I joined eHarmony and realized within 3-4 weeks that it was not for me. I tried to terminate my membership, and I stopped using the site. Because I failed to cancel within a certain time frame, they refuse to give... Read more

Comments: 0
Rating:

Unable to use service- no matches

Complaint from Orejano on 10 May 2023 about eHarmony.

I purchased a 6-month membership on 03/25/2023. The total price was $134.16. I made an initial payment of $67.08 and cancelled my account within the first month as I found their services not meeting my expectations. Now... Read more

Comments: 0
Rating:

Scammers who don't provide the service advertised

Complaint from Iveta on 09 May 2023 about eHarmony.

I joined Eharmony on the 15/3/23 and cancelled my subscription by email on the 16/3/23, less than 24 hours later. The reason was that they falsely advertised. They provided no service, no matches and no way for me... Read more

Comments: 0
Rating:

Cancel

Complaint from Jay Hull on 01 April 2023 about eHarmony.

Tried to cancel within 24 hours. Offered for them to keep the first $122 payment of three and was officially rejected twice. Read more

Comments: 0
Rating:

Charged unfairly

Complaint from Ju on 28 March 2023 about eHarmony.

Eharmony charged me £56 and I never used the dating app..I then deleted the app and they took the money from my bank. I was refunded by my bank but keep getting emails saying it will increase if do... Read more

Comments: 0
Rating:

Scammed our of money

Complaint from Atom on 25 March 2023 about eHarmony.

I signed up to eharmony to check it out,when it was clear they lied when they said you don't have to pay to use as the free version was so locked down it was unusable i decided to atleast try... Read more

Comments: 0
Rating:

Unwanted subscription

Complaint from AM2023 on 06 March 2023 about eHarmony.

When I decided to cancel my subscription I didn't find an option from the app, so I canceled my PayPal subscription successfully. I never got a reminder from them about a renewal and now they are charging me $800 of... Read more

Comments: 0
Rating:

Cancelation

Complaint from 13644806 4207667 on 01 March 2023 about eHarmony.

I signed up by mistake as I take alot of meds and when I realized what I did I immediately canceled. Same day within hours. Read more

Comments: 0
Rating:

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