Our sentiment meter has detected that eHarmony complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with eHarmony, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 2, 2024
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We have received 14 complaints about eHarmony over the last 12 months. The graph below shows a monthly breakdown.
Curious about eHarmony's track record in addressing complaints within the Dating category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eHarmony. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of eHarmony by calling 844-527-7421. If you want to reach out to eHarmony through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from beckyuk on 25 February 2023 about eHarmony.
I joined the premium service. It ddi not state they would take a years money from you, they basically showed a monthly payment costs. They offered a 14 day cooling off period. In order to go forward , you have... Read more
I joint eharmony thinking it's a good platform to meet men 3 hours in all I was getting are men that all they wanted it to eithe talk dirty so they can get off or ask for pictures of... Read more
Complaint from 13644806 4207667 on 20 February 2023 about eHarmony.
I accidentally signed up for eharmony as I take alot of drugs for my heart and depression. I canceled within 2 hours and they have sent me to collections for $203. I don't have a late or missed payment... Read more
Complaint from Bad day on 13 February 2023 about eHarmony.
I cancelled my subscription. I did not hear or receive any notification from them of issues. I now get a collection bill of owing them. Absolutely a ripoff. Other customers should be aware. Read more
Complaint from rboerbon@gmail.com on 24 January 2023 about eHarmony.
1-23-23. I’ve been trying all evening to pay with credit cards, to become a paying member. They won’t take either of my cards. Both cards are valid everywhere else, and I have a high credit score. There seem to... Read more
Complaint from jane67862 on 10 January 2023 about eHarmony.
They have refused to listen to me about a problem with the computer mistaking my postcode as down South. I live up north. Breach of contract as they are not providing me with appropriate matches. They are impossible to meet. ... Read more
Complaint from DB1506 on 05 January 2023 about eHarmony.
So gutted! Charged £65 for 3-day membership, cancelled within 14 day cooling off period but they refused to refund the cost of £107.70 wanted upfront and wouldn’t even negotiate charging a month fee and then refunding the difference back, as... Read more
Complaint from AKl on 22 December 2022 about eHarmony.
I created a premium account with this company but cancelled within a couple of hours as there were only a couple of people within a 50km radius and they were not matches (one being my ex husband!). I cancelled within... Read more
I have made an account on the 5th of Oct 2022 and selected a subscription just so I can check the app and see if it was a good fit. I later realised it was a 2 years subscription. On... Read more
Complaint from Mbauer113 on 12 December 2022 about eHarmony.
This app is absolutely TERRIBLE! Do not purchase premium membership. You cannot see anything without a premium membership which is extremely overpriced (more than $300min). I complained and asked if they had a monthly option so I could test the... Read more
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