eHarmony complaint: Bad customer service

Name: Bad customer service
Item: eHarmony
Rating: 1
Author: Robert

Open 24 Jan 2023 88 views Dating

File your eHarmony complaint How does Complain.biz work?

Filed 24 Jan 2023 by Robert

1-23-23. I’ve been trying all evening to pay with credit cards, to become a paying member.
They won’t take either of my cards. Both cards are valid everywhere else, and I have a high credit score. There seem to be no way to find out what’s wrong.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: eHarmony
Filed: 24 Jan 2023
Rating: 1/5
Desired resolution: They should explain what’s wrong !
Problem: Valid credit cards rejected at signup
About: paid membership

Progress

Filed
Company notified
Company replied
Resolved

24 Jan 2023 Complaint filed and published
24 Jan 2023 Message from Bizzy: we notified eHarmony about this complaint.

See all 126 eHarmony complaints

Discussion

0 comments

No comments yet. Been through something similar with eHarmony? Start the discussion above.

More eHarmony complaints

View all 126

Cancellation ripoff !

I cancelled my subscription. I did not hear or receive any notification from them of issues. I now get a…

13 Feb 2023

Breach of contract

They have refused to listen to me about a problem with the computer mistaking my postcode as down South. I…

10 Jan 2023

State discrimination

I subscribed with eharmony and read the terms and conditions and thought I had a three day cancellation. Somehow I…

17 Jul 2022

Wronged by eHarmony too?
Make it sting!

Launch complaint