eHarmony Complaint Sentiment: Neutral

Our sentiment meter has detected that eHarmony complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with eHarmony, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 17, 2024

eHarmony complaint process

Do you have a dispute or had a bad customer experience with eHarmony? Submit your eHarmony complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eHarmony.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional eHarmony complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about eHarmony?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

eHarmony complaints chart

We have received 12 complaints about eHarmony over the last 12 months. The graph below shows a monthly breakdown.

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eHarmony complaint statistics

Curious about eHarmony's track record in addressing complaints within the Dating category? Dive into the all-time complaints data right here!

124
Total complaints
123
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 124 ratings

How to contact the customer service of eHarmony?

Below, you will find the contact information for the complaint department of eHarmony. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-527-7421
Contact form:

You can contact the customer service of eHarmony by calling 844-527-7421. If you want to reach out to eHarmony through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

eHarmony reviews: (124)

Authentic experiences shared by our community for your benefit.

Fraud charges

Complaint from Ocean on 09 December 2022 about eHarmony.

I requested several times to cancel my eharmony prescription to delete my account and my information. I continue to receive harassing emails from eharmony threatening to report me to collections if I do not pay. Pay what!??? I requested... Read more

Comments: 0
Rating:

False billing

Complaint from Sars89 on 07 December 2022 about eHarmony.

I am a young widowed mum and signed up and paid for a one year subscription last year. I was unhappy with the service so I did not pay for another year. I have now been emailed multiple times saying... Read more

Comments: 1
Rating:

Canceled the membership and didn't got a refund

Complaint from Andremh on 04 December 2022 about eHarmony.

STAY AWAYY FROM THIS APP. They are a completely scamm and fraud. Do your own research. They're stealing $412 from me and I didn't even use the app, pledged with fake profiles, blurred pictures and weirdos. They do a false... Read more

Comments: 0
Rating:

CHARGING FOR SERVICES NOT USED NOR DESIRED

Complaint from Sharon Mueller on 04 December 2022 about eHarmony.

I asked several times to be removed from eHarmony and to cancel my subscription and refund my money or at least do not charge me anymore. I have been met with resistance every time. I DO NOT WANT... Read more

Comments: 0
Rating:

Overcharging

Complaint from Edell on 03 December 2022 about eHarmony.

I signed up for a $27.00 dollar membership and they charged my credit card $307.45 ridiculous. I’m demanding they remove this charge and close this account ASAP. ... Read more

Comments: 0
Rating:

Deceptive Marketing Ignoring Cancellation Request

Complaint from hsweetk on 02 December 2022 about eHarmony.

I have tried to keep this civil about this matter but eHarmony has not acknowledged my request. The first issue is that they stated that the first 3 months of membership would be 50% off and the first three months... Read more

Comments: 0
Rating:

LOCKED OUT!

Complaint from CurvyBlonde on 01 December 2022 about eHarmony.

I just signed up to Eharmony a couple days ago and bc I forgot my password due to bad memory I got LOCKED OUT OF MY ACCOUNT!!!! NOT ACCEPTABLE!!!! Read more

Comments: 0
Rating:

$478.80 taken from my bank account illegally

Complaint from Hornet on 22 November 2022 about eHarmony.

Unexpected and unauthorized withdraw of money from my account.I will be contacting my local australian house of representatives member tomorrow with the aim of eliminating eharmony from Australia.This appears to me to be theft. Read more

Comments: 0
Rating:

False Advertisement

Complaint from mywade on 18 November 2022 about eHarmony.

received an email from eharmony saying take a look for free so I did but you couldn't see any faces they were shaded. In order to see faces and the messages, you had to pay. They then advertise... Read more

Comments: 0
Rating:

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