eHarmony complaint: False advertising, non transparent locked in contracts. False profiles.
Filed 3 Jul 2022 by Lisa
I thought I was entering a 3 month subscription at $15.99 a month. Eharmony actually locked me into a year’s subscription with the subscription cost doubling after 3 months. Eharmony would not let me cancel my subscription within the first few days when it became obvious there were very few matches in my area in Queensland without hundreds of km travel.
Eharmony claim to spend more time finding suitable matches, however, half the profiles don’t actually have clear photos, they’re all fuzzy. I wish I had read product review where there a literally hundreds of people complaining about this. If you don’t pay they send debt collectors against you. Very, very disappointing, rubbish dating site and untransparent in what is expected of you as a customer.
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