eHarmony complaint: The pricing was very confusing.

Name: The pricing was very confusing.
Item: eHarmony
Author: Abby

Open 19 Dec 2021 181 views Dating

File your eHarmony complaint How does Complain.biz work?

Filed 19 Dec 2021 by Abby

This was my first time using E- Harmony it looked like it was charging for a month then I looked at my bank statement it showed it changed for a whole year. The website sucks and so do the choices for dating. I asked for a refund and they’ve refused.
I cancelled my membership in less than a month.

eHarmony complaint: The pricing was very confusing. — Photo Abby uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: eHarmony
Filed: 19 Dec 2021
Desired resolution: I would like my money back already for the 11 months.
Problem: Charged for a year, not a month
About: dating subscription

Progress

Filed
Company notified
Company replied
Resolved

19 Dec 2021 Complaint filed and published
19 Dec 2021 Message from Bizzy: we notified eHarmony about this complaint.

See all 126 eHarmony complaints

Discussion

0 comments

No comments yet. Been through something similar with eHarmony? Start the discussion above.

More eHarmony complaints

View all 126

subscription cancelled

I tried a 14 days subscription with eharmony at £14.65 a month but decided to cancel within the 14 days…

11 Dec 2023

Can’t cancel subscription – they keep charging $153.25 a month!!!

I called to cancel my subscription in December ’21 after I was charged $153.25. I was assured the subscription was…

13 Jan 2022

Appalling service and locked in to an expensive 6 month contract

Registration process for eharmony is confusing and long winded. I felt pressured and confused into signing up for something I…

18 Dec 2021

Wronged by eHarmony too?
Make it sting!

Launch complaint