eHarmony complaint: Can’t cancel subscription – they keep charging $153.25 a month!!!
Filed 13 Jan 2022 by Martin
I called to cancel my subscription in December ’21 after I was charged $153.25. I was assured the subscription was cancelled. In January ’22 I was charged another $153.25. I called, again assured the subscription was cancelled and the charge of $153.25 dropped from my credit card. 3 days later they charged $153.25 again.
It’s amazingly poor customer service. $153.25 – WTF!!! it’s only supposed to be around $30 a month, I believe they’re charging me for a 6 month subscription in advance every month!!! I’ve spoken to their customer service (who don’t speak very good English) only to be informed they can’t refund subscription charges.
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