eHarmony complaint: Account Deleted, Still Charged
Filed 4 Nov 2022 by Nicole
I set up and eHarmony account and quickly realized it was not a good fit for me. I contacted customer service immediately and they stated there was no way for them to stop my payments, however they would delete my account. Before I had a chance to say to just keep my account open since I was already paying, they closed the account entirely. When I contacted them again, asking for access to my account, they refused to open it for me and continued charging my card. There has been zero attempt at resolution or fair treatment and their prices are astronomical.
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