eHarmony complaint: Wrongful Billing

Name: Wrongful Billing
Item: eHarmony
Author: VINCENT

Open 2 Oct 2021 176 views Dating

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Filed 2 Oct 2021 by VINCENT

I signed up for a 6 month service, after 2 weeks I cancelled my subscription and got billed again 6 months later. It was a very sneaky way of doing it through other online payment options that were disabled for months now.

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Case details

Status: Open
Company: eHarmony
Filed: 2 Oct 2021
Desired resolution: Cancel my account and refund my money, $137.70!
Problem: Billed again after cancelling subscription
About: dating subscription
At stake: $137.70

Progress

Filed
Company notified
Company replied
Resolved

2 Oct 2021 Complaint filed and published
2 Oct 2021 Message from Bizzy: we notified eHarmony about this complaint.

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