eHarmony complaint: Robbing me of my money
Filed 21 Sep 2021 by Sue
I set up an account with Eharmony. I wanted to pay a small amount ie 9.99 monthly. I set the account up. I didn’t realise there was a basic account….it tookme straight to the premium account. It was all very confusing. I thought they’d charge me the £9.99 but when I checked my bank they’d taken over £42 out so I emailed them to cancel. They told me because I’d chosen premium I would be charged another £19 which they have since taken as well. This is daylight robbery
…I will get some money refunded but I never even used the website
…..
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