eHarmony complaint: Unauthorised removal of money from bank account
Filed 29 Sep 2022 by Paula
In an emotional state, due to a break up, I signed up to eharmony. I was advised by them that there was a 14 day cancellation policy. I cancelled the account the next day and they withdrew £50 from my bank account with no authorisation, leaving me short of money to pay for my electricity. I emailed them explaining all this and they replied refusing to refund the money. I emailed them again but they are no longer responding.
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