Burger King Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -64% decline in complaints about Burger King over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 9, 2024

Burger King complaint process

Do you have a dispute or had a bad customer experience with Burger King? Submit your Burger King complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Burger King.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Burger King complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Burger King?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Burger King complaints chart

We have received 103 complaints about Burger King over the last 12 months. The graph below shows a monthly breakdown.

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Burger King complaint statistics

Curious about Burger King's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

516
Total complaints
515
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 516 ratings

How to contact the customer service of Burger King?

Below, you will find the contact information for the complaint department of Burger King. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-394-2493
Corporate HQ address:
5505 Blue Lagoon Dr., Miami, FL, 33126
Contact form:

The corporate office of Burger King is located at 5505 Blue Lagoon Dr., Miami, FL, 33126. You can contact the customer service of Burger King by calling 1-866-394-2493. If you want to reach out to Burger King through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Burger King reviews: (516)

Authentic experiences shared by our community for your benefit.

I was Embarrassed and Insulted.

Complaint from jamesshipley74@gmail.com on 13 February 2023 about Burger King.

On Wednesday, February 8th. 2023 at 8:05 am I James Shipley was confronted by Manager Chris about an incident Proving that I had forgotten to change the oil in the fryers. I had taken full responsibility for my actions on... Read more

Comments: 0
Rating:

Really bad service

Complaint from Out of patience on 12 February 2023 about Burger King.

Today I went to burger King 2102023 close to where I live 287 hwy and Sublet in Arlington tx. I decided to give them another try because I have always loved the service that I have received at other burger... Read more

Comments: 0
Rating:

Fed meat as a vegan and then told it was my fault

Complaint from DDwin on 11 February 2023 about Burger King.

I went to the orillia Ontario Burger King located at 269 memorial ave. Orillia ON Canada L3V 5X9 for lunch today and ordered an impossible whopper combo. When I got home and finally around to eating I took a bite... Read more

Comments: 0
Rating:

Refused to take my coupon

Complaint from Tim Marx on 09 February 2023 about Burger King.

I went to the BurgerKing near my home today and ordered two chicken sandwiches with two fries with a coupon I had printed online. They refused to take the coupon and charged me full price for my order. So instead... Read more

Comments: 0
Rating:

Rude rude and rude

Complaint from tonyak777 on 07 February 2023 about Burger King.

We drove up placed our order then I asked her how I worked the app or what she needed. She really didn't tell me. She said there was a car behind us and to move forward. She... Read more

Comments: 0
Rating:

Very poor fish sandwich

Complaint from Hangry on 31 January 2023 about Burger King.

Ordered just a fish sandwich. It was terrible. I had not eaten all day and I stopped for a sandwich. It was totally dried out and chewy, smothered in mayo (not tartar sauce) and on a plain white bun (not... Read more

Comments: 0
Rating:

unhealthy customer service

Complaint from vlwolf on 29 January 2023 about Burger King.

went to eat lunch on sunday the 29th 2023.first they skipped our order and manager seen his worker was not wearing gloves while she was serving up the french fries and she also bagged up your food or put on... Read more

Comments: 0
Rating:

Management, Headquarters etc

Complaint from Kenya Gaines on 27 January 2023 about Burger King.

I worked for this Burger King for a month still haven't gotten paid, management is stating payroll system is down. The Dm George doesn't return phone calls are text, the Gm Julia is the sane, calling headquarters to speak never... Read more

Comments: 0
Rating:

received wrong receipt

Complaint from wrong receipt on 26 January 2023 about Burger King.

purchased a chicken sandwich with french fries on wednesday jan 25 around 1:30 and a whopper charged us 18.06 asked for a receipt didn't look at the receipt till we got home and he handed us the wrong receipt... Read more

Comments: 0
Rating:

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