Burger King complaint: Waiting about 1.5 hours for the order but the food was ready about 40 minutes ago

My children love Burger King a lot but i swear that Never buy burger from Burger King in Tesco Bukit Puchong because they are giving very bad service. Pregnant lady had been waiting more than one hour. After unexpected 1 hour and 15 min waiting, my wife asked them again and they said that it was ready about 40 minutes ago. We had been asking about 45 minutes ago for a few times because it was promised to be ready in 30 minutes. About an hour after ordering, they said that it’s still under cooking. After 1 hour 15 minutes and asked again then only they said that it was ready about 40 minutes ago. This is the very bad service provided and even without apology. After we left, we found that there were still 3 items missing. Then we had to go back there again to claim it from them. You can ask them to send you the recorded video to verify this issue. As my wife is pregnant, she even felt the pain on legs after the long time of waiting. She got to apply Perkinsdol spray in order to release the pain. This is really horrible to a pregnant lady.
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