Burger King complaint: Overcharged

I rarely go to burger king, maybe once or twice a year although I’ll acknowledge here and now they are tastier than McDonald’s.

Well on Tuesday I was right beside Burger king getting my car washed and decided to purchase a burger.

I wasn’t sure what I wanted and after seeing a massive banner for a ‘bacon double cheese XL’ decided to try one.

I went through drive through and asked the attendant a few questions regarding this burger and enquired if it had tomato and overheard the attendant having to ask in-store if there was tomato. He ed no it contained no tomato. I ordered one ‘bacon double cheese XL’, not a meal just one ‘bacon double cheese XL’.

I drove through to the payment booth and the chap said £7.69 which I thought was extremely dead for a burger and said so to my mum who was also in the car, Well my exact words were We could have purchased a Chinese for only a little more momey. The chap handed me the tiny bag containing my £7.69 burger and I handed it to mum stating don’t drop that after what I just paid for it and she laughed.

So mum and I shared the burger which I won’t deny was very nice but the price still rankled me so on Wednesday morning I telephoned Burger King Forestside to speak to a manager and was advised he was off. I related my story and was met with disbelief and indifference, advised that the CITY would be reviewed and asked what time I had visited the store. I wasn’t 100% sure as I had done a number of things before going to Burger king. I was asked for my receipt which I wasn’t given and advised the £7.69 was for a meal so that must be what I received and I replied certainly not. I advised him to check The CCTV as I believed I was in at between about 12.30 to 1.30 and drove a magenta pink car which is The only one in Northern Ireland so I wouldn’t be hard to find. The person took my name and telephone number to enable the manager to contact me today.

The more I think about it the more I feel there is some sort of scam going on at that Burger king because the whole event and how it occurred was just too suspect. I think the employees are fiddling the books, that’s the only way I can put it and if this is the case then I’m not the only one who was scammed.

Maybe this particular branch needs some investigations.

UPDATE
This rankled me so much that the next day I telephoned the Forestside Burger King only to be advised by Jimmy that was the price for the meal so that’s what I’d received. I replied it wasn’t and he told me he would check the CCTV. Tonight, a day later this Jimmy left me a message stating he had checked the CCTV and that I had received a meal costing £7.69. I can assure you I didn’t receive any meal and I believe that the staff in that Burger King are running a scam as Jimmy advised me he would get the store manager to ring me but then didn’t. There’s something extremely dishonest occurring in that store.