Employee concern
Complaint from Tessamhelms on 12 April 2024 about Burger King.
I have a concern about an employee I know that works there. They are using hard drugs. Read more
Burger King complaints
Burger King Complaint Sentiment: Neutral
Our sentiment meter has detected that Burger King complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Burger King, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Burger King complaint process
Do you have a dispute or had a bad customer experience with Burger King? Submit your Burger King complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Burger King.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Burger King complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Burger King?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Burger King complaints chart
We have received 103 complaints about Burger King over the last 12 months. The graph below shows a monthly breakdown.
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Burger King complaint statistics
Curious about Burger King's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
515
Total complaints
514
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
515 ratings
How to contact the customer service of Burger King?
Below, you will find the contact information for the complaint department of Burger King. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-866-394-2493
Corporate HQ address:
5505 Blue Lagoon Dr., Miami, FL, 33126
Contact form:
The corporate office of Burger King is located at 5505 Blue Lagoon Dr., Miami, FL, 33126. You can contact the customer service of Burger King by calling 1-866-394-2493. If you want to reach out to Burger King through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Burger King reviews: (515)
Authentic experiences shared by our community for your benefit.
Filthy and disgusting
Complaint from Nun on 10 April 2024 about Burger King.
The restaurant is filthy, dirty, disgustingly dirty. Sticky floors, garbage spread under the tables. Dirty tables Read more
Fell in pothole in parking lot
Complaint from SandraGray on 06 April 2024 about Burger King.
I fell on March 9th in a pothole I've made several attempts to get my medical bills paid but the district manager keeps giving me the run around and delaying Read more
Food safety and health
Complaint from Robier44 on 04 April 2024 about Burger King.
Hello name is Robert Lockhart and I have been coming to this location off and on for several years now and I have also written many reviews upon this location. They are putting the amount of salt that will literally... Read more
App Did Not Work and General Manager Could or Would Not Help
Complaint from frustratedcustomer on 03 April 2024 about Burger King.
Brought in my app with 2 whoppers for the price of one and the register did not recognize any of the three numbers I gave the GM-- GM said there was nothing she could do -- I paid the $5.89... Read more
Very rude associates. The store dirty.
Complaint from Shallbell123@ on 28 March 2024 about Burger King.
I went to you store and we were treated rudely. I order Two Whopper juniors. And order Two Orders of Fries. They were dry out and the whopper Jr look like sample Burgers they cold and nasty. You’re associate told... Read more
Loooong wait for fast food
Complaint from PauClo on 17 March 2024 about Burger King.
I waited one hour and four minutes for a burger, 12 nuggets and 2 ice creams. Many other customers were upset as we all waited well over 30 minutes for out orders. When any of the customers tried to... Read more
Burger King will not reimburse me for an undercooked Whopper
Complaint from Mr Dave on 14 March 2024 about Burger King.
I contacted BK on 3/12/2024 using their online complaint site, about an under cooked Whopper I had purchased earlier the same day. I explained that the burger was so under cooked I could not eat it. I was offered... Read more
Rude, very rude, with a attitude.
Complaint from Felipe saldana on 09 March 2024 about Burger King.
We been getting food at Burger King for about 20 years, and never been treated like this ever, the lady in drive through window on march 9 2024 at 9:21 am was very rudely she rolled her eyes when we... Read more
Rude unhelpful staff
Complaint from Smudger on 02 March 2024 about Burger King.
I wanted to order a large order and instead of using the new kiosk system went to the counter where I asked the girl behind the counter if I could place my order as I thought it would be quicker.She... Read more
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