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Burger King complaint: Terrible. How are they still in business????

Open 116 views Fast Food / Delivery

Filed 10 Apr 2022 by D

Manager calls employee out of office to take my order. Fingers stuffing fries into mouth, proceeds to take my order, take my payment, hand me my drink cup. No washing hands, no thank you.
Ordered a whopper meal with no mayo and no onion, add ketchup.
Order came up almost instantly followed by the usual cringe as I watched the same filthy hands grapple around somewhere near the floor under the counter to retrieve a fistfull of individually packaged 13 teaspoons of ketchup.
What I received was, for lack of a better term, absolutely hideous.
I have included a photo and it is waaay beyond ‘not like the menu photo’.
The patty was room temp and oddly dry and almost inflexible. Not sure what to make of this, as my burger should have been make to order. How old was this patty? How many times was it microwaved?
The lettuce was a mystery also. Why is there not a trace of a green leaf, only the chopped white core of the head of lettuce? I thought I might get at least some green leafy lettuce like ALL their photos show. I guess they are now buying and using the lettuce cores that everyone else throws away.
The tomatoes…. Wow. The 2 slices on my burger were less than 116 inch thick, about as thick as a credit card. Only a tiny ring of skin was red, like sewing thread. The rest of the tomato slice was transparent so I really could not tell if it was fresh or not.

Burger King complaint: Terrible. How are they still in business????
Photo D uploaded with this complaint

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