While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Blockchain.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
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We have received 13 complaints about Blockchain.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Blockchain.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Blockchain.com. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from Branko Brodar on 15 November 2021 about Blockchain.com.
I was wictim of a Fraud.When I start to investigate this fraud, contact me the person Isac Doty (he claim to be from My Money Back 24) and Helen Vasquez(blockchain antifrod department) Isac Doty say, that my fonds is on... Read more
Complaint from 98T on 09 November 2021 about Blockchain.com.
Blockchain have blocked my account, there is money in that account which I have been asking them for over 6 months to withdraw for me, on numerous emails they have stated they need my bank details to transfer it over... Read more
Complaint from dave@nazdav.com on 13 October 2021 about Blockchain.com.
I cannot withdraw BTC into my trading wallet - I get error 53 or error 38. I emailed and they asked for screenshots - I sent them but received no reply. I went to chat and uploaded them there. BUT they couldn't... Read more
Complaint from tylermarion455@gmail.com on 10 October 2021 about Blockchain.com.
on August 18, 2021 I purchase $650 in bitcoin cash from Blockchain. Com I used my Navy Federal debit card to make the purchase it cleared the credit union . Blockchain accept my payment. I sent them... Read more
Complaint from citywestaog on 24 July 2021 about Blockchain.com.
*** claims to work for blockchain.com, he scammed me by constantly putting pressure on me to download anydesk almost every time he contacted me. after gaining my trust he convinced me to let him into my Luno account and he... Read more
Complaint from P Jeya N Ponnudorai on 30 June 2021 about Blockchain.com.
I have some bitcoin in blockchain. Blockchain is not giving it to me. Read more
Complaint from Sharon Zandwijken on 20 June 2021 about Blockchain.com.
After days of communicating with several people of the support team I received different answers. I also don't understand the email I received from one of your colleagues (Vince) informing me that my account was suspended. The heading said: new... Read more
Complaint from crazygen81 on 17 June 2021 about Blockchain.com.
On May 25, I initiated a wire transfer to my bank account. I am very sure that I used the correct bank information. After one week there was no receipt of money. Chat support wrote me that the money was... Read more
Complaint from Babatunde on 24 May 2021 about Blockchain.com.
7days ago ,i tried to withdraw from my interest account to my private wallet and i was told i will have to wait for two days before it will reflect in my private account and i waited after 3days i... Read more
Complaint from Chin Tan on 09 March 2021 about Blockchain.com.
I requested withdrawal of BTC from interest earning account on 8 Feb 2021, until now 4 weeks later it is still pending. Despite multiple contacts, there has been no response apart from providing the complaint ticket number.... Read more
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