While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Blockchain.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
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We have received 13 complaints about Blockchain.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Blockchain.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Blockchain.com. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from gaylec on 20 September 2022 about Blockchain.com.
I had bitcoin deposited into Blockchain July 19 29 when I tried to transfer those funds to my bank.. From that time on Blockchain Agents gave me incorrect information; had me buy and then sell EUROS; buy US $'S,... Read more
Complaint from maraabordo3@gmail.com on 03 September 2022 about Blockchain.com.
i have been using wallet for a few years now and no problem , a month ago my boyfriend sent me funds in btc to help with my expenses ( rent, bills, etc), 2k, and i received the funds through... Read more
Complaint from Tomasz W. on 31 August 2022 about Blockchain.com.
Since I have already described the situation countless times and do not want to describe it in detail once again, I am posting a summary. A few weeks ago I ordered a transfer (bitcoin) on the portal. Since the transfer had... Read more
Complaint from AlanG123 on 30 August 2022 about Blockchain.com.
Blockchain.com has withheld my withdrawls for 90, I had roughly $2000 in my account And I forgot my password so I used my 12 word phases to recover account. Since then I just received 1 email stating my account... Read more
Complaint from norman on 15 August 2022 about Blockchain.com.
i sent bitcoin to blockchain.com and then tried to convert it to USDC which i did for a large fee. when i tried to send it they tell me that i have to re-verify because i recovered my account using... Read more
Complaint from Seelymark on 08 August 2022 about Blockchain.com.
I made 94,000 cdn on a crypto trade and they transferred me 65,000 usd it was being held by blockchain.com until I deposited 9000 cdn to prove it was money laundering. I deposited the 9000 cdn and now they are... Read more
Complaint from juke67@ on 02 August 2022 about Blockchain.com.
When I first started I had a wallet ID after several weeks I got seven or eight different wallets because you kept asking me to log in and verify my account my wallet I know the number to the wallet... Read more
Complaint from juke67@ on 30 July 2022 about Blockchain.com.
Connectgear.com netgear.com I want to netgear.com to buy products they said they didn't take credit cards so I they told me to go to blockchain.com and I did deposit $200 with my debit Visa card last four digits are 9889... Read more
Complaint from Orange on 19 July 2022 about Blockchain.com.
They have now locked my withdraws and transactions for a month and the support has not even contacted me ONCE with information on why it is locked, or even that IT IS LOCKED. I had to find this out myself... Read more
Complaint from Newby01a on 11 July 2022 about Blockchain.com.
I sent 2200 dollars in Btc to a friend. They felt it was me being scammed. The have now held my money since Friday the 8th early. I have answered all their questions. They asked very personal questions about why... Read more
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