Blockchain.com Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Blockchain.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 3, 2024

Blockchain.com complaint process

Do you have a dispute or had a bad customer experience with Blockchain.com? Submit your Blockchain.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Blockchain.com.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Blockchain.com complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Blockchain.com?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Blockchain.com complaints chart

We have received 13 complaints about Blockchain.com over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Blockchain.com complaint statistics

Curious about Blockchain.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

81
Total complaints
80
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 81 ratings

How to contact the customer service of Blockchain.com?

Below, you will find the contact information for the complaint department of Blockchain.com. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Blockchain.com through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Blockchain.com reviews: (81)

Authentic experiences shared by our community for your benefit.

I CANT CONTACT SOMEBODY OF BLOCKCHAIN

Complaint from Jozefina on 04 July 2022 about Blockchain.com.

One employer of blockchain calls me (blockchain has blocked 2 my financial transaction, he asks one document). But this employer calls me 2 second and I cant contact him... his email, which he has gave me is wrong.... My finance... Read more

Comments: 1
Rating:

Dooped out of profits

Complaint from Raymond kerr on 29 June 2022 about Blockchain.com.

OK a month ago I was invited to participate in a cash flip program with Jessica Allen turns out I needed a online card witch cost me an extra 532 dollars I paid that a week ago and then another... Read more

Comments: 0
Rating:

Refuse to release funds of $500K approx

Complaint from Stephen Wilson on 23 June 2022 about Blockchain.com.

Diana Domenic instructed me to put money into my wife’s Wise Account. We followed all her instructions and now she won’t release my funds ie stole the money.Dianna is supposed to be a professional and experienced party,she is a liar... Read more

Comments: 0
Rating:

I was scammed

Complaint from Pacy Delly on 18 June 2022 about Blockchain.com.

I sent bitcoin to someone through his blockchain wallet and was been scammed. I sold bitcoin to someone through his blockchain wallet but the person has ran away with my bitcoins and didn’t pay for it. Read more

Comments: 0
Rating:

Compromise account

Complaint from Dami on 24 May 2022 about Blockchain.com.

My name is Damilola pls my blockchain account was compromised on the 22 may 2022 which was without my consent knowledge pls I will be grateful if further investigations can be done on the transaction. Thanks Read more

Comments: 0
Rating:

They took my money

Complaint from Manish Deen on 23 May 2022 about Blockchain.com.

Hello team by 9th of March 2022 I did the transfer BTC to blockchain wallet, after doing the verification once they verified the wallet then my wife made a transfer to the wallet from her coindcx account but once we... Read more

Comments: 0
Rating:

My account has been barred from withdrawal

Complaint from epdm2be@yahoo.com on 12 May 2022 about Blockchain.com.

I live in Belgium. Were i used my blockchain account without any problems. In the beginning of this year I was on vacation in Spain. I deposited some money from my bank account (while in spain) without problems via the... Read more

Comments: 0
Rating:

Account compromised

Complaint from V6406 on 21 April 2022 about Blockchain.com.

I deposit.114€, after that I couldnt access anymore, email had been changed, password, security 12.word password and the money was on hold but i cant get access probably the scammer just made a transfer by this time. Blockchain.com... Read more

Comments: 0
Rating:

My funds being held

Complaint from Supamac on 06 April 2022 about Blockchain.com.

I've deposited 220€ into my blockchain account from my own bank account. I bought bitcoin and I wanted to send it from my trading funds to a wallet outside blockchain. My transfer gets put on hold, and I get hoarded... Read more

Comments: 0
Rating:

3DC coin took my bitcoins

Complaint from Raha on 06 April 2022 about Blockchain.com.

I invested my bitcoins to 3D coin didnot grow and swapped to Valireum and still they said not ready be in the market. unfortunately I lost my bitcoins with them any organ can help me? They scammed me and... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community