While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Blockchain.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Blockchain.com? Submit your Blockchain.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 13 complaints about Blockchain.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Blockchain.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Blockchain.com. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from ctazykay71 on 02 April 2022 about Blockchain.com.
oer few month i been use it for a long time until they stop me use deposit because they want me proof of my ID and address etc then i send them everything proof and they reply say declined i... Read more
Complaint from chikel on 21 March 2022 about Blockchain.com.
My funds was blocked in blockchain.info account because some of my money was stollen by hackers company.I am already three months trying to release my money to another account that i opened.But they asked for documents and i already send... Read more
Complaint from Alexu.0489 on 14 March 2022 about Blockchain.com.
I have a transaction in manual review from 3 mounth and support team treat me like a joke, after i was send all proof what support asked they dont answere anymore and put my request like solved. Nobody... Read more
Complaint from Happy Girl on 09 March 2022 about Blockchain.com.
Someone from blockchain has taken my money and are asking for charges from me is that the right approach? Read more
Complaint from Rondog181 on 09 March 2022 about Blockchain.com.
It's been about 6 weeks now my money's been pending manual review but nothing ever happens every time I try to talk to somebody on their little chat line they don't know what what they got a mixed up they... Read more
Complaint from ange_m on 25 February 2022 about Blockchain.com.
My account says I am displays as me having full verification, I even got an email to that it had gone through. Dispite this I was able to purchase funds but I am now unable to withdraw funds. Support... Read more
Complaint from Inge on 11 January 2022 about Blockchain.com.
I cant do anything on my blockchain account. It keeps saying that verification is pending. This is for several weeks now. When i check my setting i have a gold verification! I've been sending them emails almost every day now... Read more
Complaint from Vnthuggie@yahoo.com on 05 December 2021 about Blockchain.com.
I forgot that I have already created a wallet from blockchain sometime last year. And recently I just created another wallet with the same email and I have transfer my funds from trust wallet to blockchain wallet. Few days later... Read more
Complaint from david the victim on 02 December 2021 about Blockchain.com.
My account was hacked through force and nothing was done about it. I tried to protect it but it was too late as I could not do nothing to stop it from happening. Read more
Complaint from Johan Vangelabbeek on 27 November 2021 about Blockchain.com.
I got telephone from Fortexo.co using blockchain documents and identity. I made some profits and they said blockchain would pay the profits to us. We had to pay 60.000 euro to release the profits. We took loans to do so... Read more
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