While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Blockchain.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
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We have received 13 complaints about Blockchain.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Blockchain.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Blockchain.com. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from debi17 on 09 November 2022 about Blockchain.com.
I have a rather large sum of Bitcoin sitting in a pending status at the Blockchain site. They are refusing to release it to me. I paid a 3% and now they're asking for another 1%, to release... Read more
Complaint from I forgot on 07 November 2022 about Blockchain.com.
I have an email saying if I want to keep my trading platform open as I haven't used it for 5 months and there was a large... Read more
Complaint from Lucillevoigt@gmail.com on 01 November 2022 about Blockchain.com.
Austin what's apped me that his company can assist me in claiming my investment I had with Coin Capital last year. What bothers me is the process. I must give a deposit in the equavalent amount in my Luno account... Read more
Complaint from Wendycliffe2@sky.com on 31 October 2022 about Blockchain.com.
I have made a request to withdraw money from my bitcoin investment. Blockchain contacted me for verification and told me I had to pay the exact amount of money to them that I wanted to withdraw. The amount was 6k.... Read more
Complaint from Rihards Ozols on 25 October 2022 about Blockchain.com.
Making decision on whithdraw Blockchain held wallet and Ask to pay 10% of average , and THEN anothere pay for Premium insurance. Read more
Complaint from Amg54 on 21 October 2022 about Blockchain.com.
On the 21st September I deposited £420 . Still no access to it even after hours of supposed support chat and emails. They keep blocking me out of account desperately need money back and just to close account but they... Read more
Complaint from Diemond1 on 16 October 2022 about Blockchain.com.
So I have different wallets with multiple missing transaction that I sent some where and it never got to it's destination Read more
Complaint from Ssharpie1949@gmail.com on 13 October 2022 about Blockchain.com.
Your agent is out of line this is what he writes me That is because you’re a liar and disgusting liar for that matter. And you should be ashamed that at this your age you don’t have any idea what a... Read more
Complaint from Rauftarar on 23 September 2022 about Blockchain.com.
I have transfer my mony from wealthmagnite account to blockchain account, but when i try to withdraw thy said u nneed to buy private key hash tage nd too many things i am doing this last 5months but thy still... Read more
Complaint from tommyD2022 on 22 September 2022 about Blockchain.com.
I had to reset my account using my recovery phrase and now they are asking me to reverify my identity. When I try to do so I get a message stating Gold unavailable at this time I opened a ticket... Read more
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