Blockchain.com complaint: Cannot withdraw BTC into my trading wallet

Name: Cannot withdraw BTC into my trading wallet
Item: Blockchain.com
Author: David

Open 13 Oct 2021 219 views Crypto / DeFi / Blockchain

Filed 13 Oct 2021 by David

I cannot withdraw BTC into my trading wallet – I get error 53 or error 38.

I emailed and they asked for screenshots – I sent them but received no reply. I went to chat and uploaded them there.

BUT they couldn’t tell me what the errors were. – which is unbelievable.

I told them I’d lost money because BTC dropped.

I still can’t withdraw.

It’s now been 3 days since I have been unable to sell my BTC.

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Case details

Status: Open
Company: Blockchain.com
Filed: 13 Oct 2021
Desired resolution: Sort out why I can't sell my BTC - and give me compensation.
Problem: Cannot withdraw bitcoin, error codes unexplained
About: bitcoin withdrawal
Dealing with it for: 3 days

13 Oct 2021 Complaint filed and published
13 Oct 2021 Message from Bizzy: we notified Blockchain.com about this complaint.

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