While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wendys over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Wendys? Submit your Wendys complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 32 complaints about Wendys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wendys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wendys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wendys by calling 1-888-624-8140. If you want to reach out to Wendys through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from I D ose on 28 November 2022 about Wendys.
Stopped at Wendys to get some chili, single cheeseburger, and diet coke. The chili was pretty good and hot. The diet coke was also ok and cold. The bag with the cheeseburger contained 1 sandwich approximately 4-6 degrees above room... Read more
Complaint from Nickey on 25 November 2022 about Wendys.
Seen like I eat at Wendy lately I been throwing up the food. I drink there orange drink have me throw up. Read more
Complaint from Kgiles2020 on 22 November 2022 about Wendys.
I made an online order totalling to the amount of $48.17. When I arrived I was told there was no chili, no baked potatoes, and no bacon. Therefore I asked for the order to be canceled since they were out... Read more
Complaint from GUIDO on 14 November 2022 about Wendys.
on friday 111102 i went to wendy's in rockland ma for a burger forn my wife and daughter. it was raining very heavy i pulled up to order and sat there for about 5 minute's with my window down half... Read more
Complaint from BHealy on 13 November 2022 about Wendys.
This was my second time coming to this Wendy's after my last horrible experience a couple of months ago which I thought was just a bad day for them. Previously, in April I went through and got a loaded baked... Read more
Complaint from Ken Nordstrom on 19 October 2022 about Wendys.
I purchased a double cheese burger with large fries the evening of 10-11-22 and withing hours I had a severe case of food poisoning. This was the only food I ate that day. The poisoning was so bad,... Read more
Worst service ever The whole town is so tired of the poor service thersee 5 peoplee. Went the other night and waited 20 minutes in line at drive through. only one car infront of me and he was throwing up... Read more
Complaint from Caroline051 on 23 September 2022 about Wendys.
I got a meal form Wendy’s and when I went back to work to eat my lunch I was disgusted to find MOLD on my bun! Read more
Complaint from Daveman123 on 03 September 2022 about Wendys.
I was at the Wendy's at webster, and I saw many violations of company policy. I saw people frequently vaping and blowing their smoke up into the ventilation but would sometimes just vape around the food without regard, many of... Read more
on tuesday afternoon - i bought a salad t wendy's and ate it tuesday night i have been violently ill for four days - i have not been able to eat since diaharea, vomiting, pains in my stomach Read more
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