Wendys complaint: I asked for the items I wanted ended up with different food

Complaint from Brendac78 reported on 07 November 2023 about Wendys

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I just got back from ordering my food I walked there I went to order my meals and first meal was baconator double (Cheeseburger meal )
2 Frosty chocolate)
Then 2baconator jalapeno poppers ) he could find them on the menu then I thought she found them )
As I was waiting von my order a old man was there mad about his food that he asked for. Large etc
Then they called my name (BRANDON) IM A FEMALE MY NAME IS (BRENDA)I GOT MY ORDER STORE WAS HOT ETC I WALKED OUT NOTICE MY FROSTY WAS PUMPKIN NOT CHOCOLATE I LOOKED AT RECEIPT IT SAID PUMKIN THEN I GOT HOME THEY GAVE ME FRIES WITH HIT RED SESONIING ON THEM CANT ROOM ROOM WAYV TO MUCH SALT AND HOT SEASONING.THE ONLY THING THAT MAN PUT RIGHT WAS BACONATOR CHEESE BURGER MEAL .. CHOCOLATE AND PUMPKIN DONTVSOUND THE SAME ..AND POPPERS AND FRIES DONT SOUND THE SAME.IM ASKING FOR A REFUND DUE TO EVERYTIME I GO THRRE THEY TREAT ME MEAN AND MESS UP MY ORDER CAN YALL PLEASE HELP ME

Suggested solution:

A new order or refund
They need to smile and be nice to customers they are always looking mad I went last week there 15 mins til closing a man there told me they was close inside I had to go drive threw all doors was still unlocked I had 15 mins .so I left cause I walked there' I couldn't go threw drive threw it's the night cr

Wendys complaint I asked for the items I wanted ended up with different food
Wendys complaint I asked for the items I wanted ended up with different food
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