Wendys Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wendys over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Wendys complaint process

Do you have a dispute or had a bad customer experience with Wendys? Submit your Wendys complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wendys.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wendys complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wendys?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wendys complaints chart

We have received 33 complaints about Wendys over the last 12 months. The graph below shows a monthly breakdown.

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Wendys complaint statistics

Curious about Wendys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

110
Total complaints
110
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 110 ratings

How to contact the customer service of Wendys?

Below, you will find the contact information for the complaint department of Wendys. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-624-8140
Contact form:

You can contact the customer service of Wendys by calling 1-888-624-8140. If you want to reach out to Wendys through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wendys reviews: (110)

Authentic experiences shared by our community for your benefit.

Ghost pepper cheese not asked for

Complaint from 73vwbusguy on 20 February 2024 about Wendys.

Wendy's 2929 ferndale rd Elkhart, IN. Thank you for putting ghost pepper cheese on 2 of my breakfast baconators we did not ask for my 2 year old daughter took a bite of it first and only cried for a... Read more

Comments: 0
Rating:

Soggy Triple big bacon classic

Complaint from Jshaw1973 on 21 January 2024 about Wendys.

I ordered the big bacon triple it was a soggy mess and NO BACON The fries were old the best park of my meal was the soda Read more

Comments: 0
Rating:

Assault

Complaint from D-d on 28 December 2023 about Wendys.

I came into the drive thru and the young lady at the window was being very rude . I then drove up to the window to speak with a manager and they locked the window on me so I decided... Read more

Comments: 0
Rating:

Food safety

Complaint from Idk44 on 23 December 2023 about Wendys.

Around 12:50 today I was in the drive through ordering and when it finally got handed to me and when i brought it home I come to find out that not only have my fries been chewed on, but I... Read more

Comments: 0
Rating:

Hair in hamburger

Complaint from Doris lenz on 13 December 2023 about Wendys.

My mother and I went through the drive thru and order 2 biggie bags and a small chili. My hamburger had cheese on it so I didn't eat it and my mom's had a lot of hairs in it .... Read more

Comments: 0
Rating:

I asked for the items I wanted ended up with different food

Complaint from Brendac78 on 07 November 2023 about Wendys.

I just got back from ordering my food I walked there I went to order my meals and first meal was baconator double (Cheeseburger meal ) 2 Frosty chocolate) Then 2baconator jalapeno poppers ) he could find them on the menu... Read more

Comments: 0
Rating:

Name on receipt

Complaint from Gmachristynew on 04 October 2023 about Wendys.

The young man taking my order asked for my name (Christy), then printed Crak on my receipt instead. The whole kitchen crew had a good laugh and I will not be visiting another Wendy’s. Read more

Comments: 0
Rating:

Location closed during regular business hours

Complaint from cmr101186 on 02 October 2023 about Wendys.

This location is either having problems with its staff not showing up to work or they simply decide when to close the doors, even during regular business hours. Sometimes you go at 7:30 am and even when they’re supposed to... Read more

Comments: 0
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Food nutrition fact

Complaint from Rishi13 on 28 September 2023 about Wendys.

I ordered Taco salad 🥗 and with that I got chili which is having ingredients of beans and milk and soybeans as per there diet chart says but I noticed beef pieces in it and I’m vegetarian don’t know why... Read more

Comments: 0
Rating:

lack of cleanliness

Complaint from Virginia Brecount on 17 September 2023 about Wendys.

The carpet was black from worn dirt. The tile floors were dirty. They needed scrubbed with a machine to get the ground in dirt out of all crevices of the tiles. The first bench in the... Read more

Comments: 0
Rating:

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