While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wendys over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Wendys? Submit your Wendys complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Wendys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wendys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wendys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wendys by calling 1-888-624-8140. If you want to reach out to Wendys through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from luvlychristine on 15 September 2023 about Wendys.
I live in a very small town. This has been an ongoing issues the last year at Wendy’s in Peru. It’s one of my favorite places to eat but because of the staff and the all around rudeness I haven’t... Read more
Complaint from Nocomis jones on 12 September 2023 about Wendys.
Order some food friday night 45 min ro hour after eating the food i threw up i didint finish the food cause it had a bad taste bread was not fresh it was like the food had been sitting... Read more
Complaint from Kathleen T on 12 September 2023 about Wendys.
We were at Wendy's to grab some food after a very long day working. We pulled up to the menu board and was told to pull to second window. So we did, where after 5 minutes or more got... Read more
Complaint from Ticket 3040 on 18 August 2023 about Wendys.
I went through the drive thru at this Wendy’s about 30 minutes ago and ordered two 5 dollar biggie bags and made them medium. Maria was the cashier. I asked her for fresh hot fries at the window, she did... Read more
Complaint from slv on 16 August 2023 about Wendys.
I ordered a spicy Crispy chicken sandwich combo with pickles on Doordash App and received two slices of bread and pickles without any meat or sauce. My order number is:00002053. When I called to inquire, the staff said my order... Read more
I have ordered delivery several times in the last 3-4 months. Every order has been wrong. Today was no different. I ordered chicken nuggets by themselves and chicken nuggets combo. Also ordered 1 small chocolate frosty and 2 large chocolate... Read more
Complaint from Lromine1997 on 30 July 2023 about Wendys.
This store is poorly ran. They continue to be out of of items on the menu. I have been to this Wendy multiple times and the past mont and they are either out or make your sandwich wrong. Today I... Read more
Complaint from autumnbrooks772@yahoo.com on 13 July 2023 about Wendys.
My Hamburg and baked potatoe were cold.......My Frosty was melted into liquid.I do not like Door Dash so do not sign me up. What do you intend to do about this? Read more
Complaint from Ashisme92 on 11 July 2023 about Wendys.
I did a mobile order to be picked up by me and first the lady was so out of line with her rudeness n non customer service having a ..then we get our order drive home mi d u... Read more
I paid 9 dollars for lettuce, cheese, and soagy bitter tomato TACO Salad. When I asked where the taco meat/chili and salsa were they said, This lady wants taco meat! And shrugged her shoulders and huffed and puffed rolling her... Read more
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