While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wendys over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Wendys? Submit your Wendys complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 33 complaints about Wendys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wendys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wendys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wendys by calling 1-888-624-8140. If you want to reach out to Wendys through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Thunder36 on 18 April 2022 about Wendys.
Was traveling down to oak island NC stopped at Wendys in Benson NC went inside and ordered two burgers two fries and on frosty and one coke it took 51 minutes for me to walk out with my order. Called... Read more
Complaint from Strick on 17 April 2022 about Wendys.
Long story short, pulled up to the speaker and no one said anything until I said hello. This was after sitting in the line for approx. 20 minutes. Placed the order and the lady on the headset stated that they... Read more
Complaint from Shylisa77 on 15 April 2022 about Wendys.
I ordered grilled chicken sandwich that supposed be made with only honey mustard and instead they put mayonnaise which can not have. I have noticed within a year they have gone downhill and do not recommend them. They are charging... Read more
Complaint from akrum253@yahoo.com on 12 April 2022 about Wendys.
04112022 , Order delivered by Door Dash minus Chili Potato but charged $3.99. Called restaurant for why, Representative said they have no potatoes should go to Wendys APS for refund, Should not have been charged and go through exercise for... Read more
Complaint from Jim4977 on 03 April 2022 about Wendys.
I drove thru the Wendy's drive thru at 8am the morning of April 3, 2022. After waiting at the drive thru and nobody responding to my voice, I drove around to the front where I could see approx 4... Read more
I buy my breakfast from Wendy's everyday on my way to work around 7.20am. There have been numerous times in the last couple of weeks where no one was there to fill my order, the store was closed at 7.20am... Read more
Complaint from Esined on 22 March 2022 about Wendys.
They put my change inside of my food bag and a nickel fall inside my Fries I told them and a girl named Cindy change my fries but she roll her eyes on me and today I went again she recognize... Read more
Complaint from Loki on 21 March 2022 about Wendys.
I went to this location ordered a 10pc spicy nugget a 6 piece regular nuggets a baked potato with sour cream cheese and chives and a hot honey chicken sandwich totaling just over $19. Upon returning to my home I... Read more
every place is open to dine in but Wendy's Read more
Complaint from Bgbrac@aol.com on 07 March 2022 about Wendys.
Dear Customer Service, Please take this seriously! Due to the poor service at my closest Wendy's, I rarely go there. But your ad for the spicy chicken sandwich with pickle chips (fried pickles) has been on my mind since the ad... Read more
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