While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wendys over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Wendys? Submit your Wendys complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 33 complaints about Wendys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wendys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wendys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wendys by calling 1-888-624-8140. If you want to reach out to Wendys through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from DOUGLAS NAVE on 24 February 2022 about Wendys.
I ORDERED AASIGO CHICKEN SANDWICH AND FRIES TO THE GEMTLEMAN, A LADY COMES OVER THE INTERCOM AND ASK WHAT DRINK. I ASKED FOR SUGAR FREE SODA. SHE SAID THEU HAVE COKE. I TOLD HER I AM NOT ALLOWED THAT. I... Read more
Complaint from TeeZwee on 20 February 2022 about Wendys.
Employee who was filling my family's order was extremely rude. She had mistaken our order for a door dash order (we used the mobile app). She was constantly complaining about having to make the order, complaining about how it was... Read more
Complaint from bb4430 on 18 February 2022 about Wendys.
Went to your restaurant about 6:30 pm on 21622. Upon going to the DT menu bd to order i was greeted with i can't take your order for about another 15 minutes!! I said what? They repeated the same... Read more
Complaint from Dimples on 12 February 2022 about Wendys.
The prices on Wendys drive thru board does not reflect new prices so after ordering your food that shows 8.29 on the board for a combo and you are told a total of 10.02, that is either a lot of... Read more
My drink was out of sprite ( only soda) My fries were hard ( over cooked) Chk sandwich was good ( valve menu chk) My burger was a Dave’s double and it taste terrible, I could have lived with the... Read more
Complaint from nomorewendys4me on 22 January 2022 about Wendys.
Went to Wendy's drive through had me waiting 10 mins and then has bad attitude but i was hungry so i just wooza it out. Then i get my food and go home and im missing 2 4 piece chicken... Read more
Complaint from PSCHUGAR on 11 January 2022 about Wendys.
I ORDERED A BACON DOUBLE STACK BIGGIE BAG YESTERDAY. I HAD TO REPEAT MY ORDER 4 TIMES AS I ASSUMED THERE WAS AN ISSUE WITH THE SPEAKER. IN HIND SITE I DON'T THINK THERE WAS.. WHEN I SAT DOWN TO... Read more
Complaint from Sbennett on 09 January 2022 about Wendys.
My complaint is Wendys has to improve much better on their customer service. I had in countered twice on different occasion that Wendys front lobby door has been close on a mannered time around 5:56pm as well with different problems... Read more
Complaint from Annabel Taylor on 06 January 2022 about Wendys.
To Whom It May Concern: Tyson Hatefi work at your branch at Wendy’s in Coos bay 925 S. Broadway, Coos bay, OR. 97420. He was diagnosed a year ago with schizophrenia and bipolar mental disease. If you check his... Read more
Complaint from Courtesy Denied on 02 January 2022 about Wendys.
On two occasions in the past week, I visited Wendy's. The first incident was on a rainy day of which I was picking up a mobile order for my daughter. I went to the drive-thru lane as instructed.... Read more
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