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Filed 9 Jan 2022 by Stephanie

My complaint is Wendys has to improve much better on their customer service. I had in countered twice on different occasion that Wendys front lobby door has been close on a mannered time around 5:56pm as well with different problems for example no service ordering can be issued due to front lobby door is lock or because of short staff and if you go drive through the system is down. Only drive through service can be provided if you’re an Uber Eat or Door dash what about the other customer who are not employed with those company. And as I am taking my time to complaint of this grievance because this is not the first time, I came across the same problem this has come to an effect on January 2, 2022, and also January 4, 2022, something has to be done. Wendys manger or corporation has to fix or resolved this out going issue at this Wendys location.

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