While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wendys over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
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We have received 35 complaints about Wendys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wendys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wendys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wendys by calling 1-888-624-8140. If you want to reach out to Wendys through their own website, you can use their contact form.
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Complaint from hbputz@gmail.com......or....Howard Braverman. on 16 June 2023 about Wendys.
according to your service department my account is comedy king ......I get offers on my computer and my cell phone, and i download the app. when i get to wendys, they tell me my order is not on their screen... Read more
Complaint from 504-323-8036 on 15 June 2023 about Wendys.
I ordered a combo meal on 6/15/2023 at 7:48 am. I was charged $ .30 for seasoned potatoes and $ .30 for a large coffee that I did not ask for. This is an unethical practice and Employees and Managers... Read more
Complaint from TSparks on 11 June 2023 about Wendys.
6/11/2023 The drive thru line was long so I went inside to order. There we two customers ahead of me that said they’ve been waiting there for service for 40 minutes. It took about 5 minutes before anybody took my... Read more
Complaint from Janiewinter on 06 June 2023 about Wendys.
6.3.2023 Janie Winter 256 Ledford Road, Franklin, NC 28734 225 931 3669 To Whom It May Concern, I was in Wendy’s a few days before the 25th ; the facility was closed. There was a sign in the front that said they were looking... Read more
Complaint from Shenelle on 06 June 2023 about Wendys.
I waited 45 min in line for food. Order a double baconator they had the nerve to break on strip of bacon in half that’s no baconator taste nothing but meat and I did not eat the burger didn even... Read more
Complaint from Shayla on 05 June 2023 about Wendys.
okay so basically me and two other friends went to food lion to get some baby milk for her baby , we came back and when we pulled up a lady came to our job saying we took her phone... Read more
Complaint from Pissed off woman on 04 June 2023 about Wendys.
I bought a 5 doll biggie bag . Got 3 cold nuggets under half of cold fries. No matter if it's 2 dollars it's money I can't afford to waste Read more
Complaint from Very nasty attitude on 31 May 2023 about Wendys.
Member crew on middlebelt road in Taylor has a very nasty attitude and I will not be requesting anyone to go there. Read more
Drive thru - ordered Cheeseburger, Chicken, Fries, 2 Frosty. Food was hard, dry, old, burgers only was on a bun with meat, no condiments added, fries were hard. Frosty were watery. I called spoke with Jordan shift manager and asked... Read more
Complaint from Unhappy customer7075 on 21 May 2023 about Wendys.
Ordered a son of a baconator I received a small cheeseburger with some bacon on it and the bun had mold on it. This is a shame. This was my dinner. Sadly I had to drive all the way back... Read more
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